Privacy Policy

Privacy Policy

Effective Date: 05/03/2024

Cerberus ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we collect from visitors to our website, clients, and individuals interacting with our services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: such as your name, email address, phone number, and mailing address.
• Account Information: if you create an account with us, we may collect login credentials and other account details.
• Payment Information: if you make purchases from us, we may collect payment card information or other payment details.
• Security Information: such as security preferences, surveillance footage, and access control data collected through our security services.
• Communications: any communications you have with us, including emails, chat messages, or phone calls.
• Usage Information: information about how you use our website, information provided voluntarily by you, information that you provide when you communicate with us by any means, products, and services, including IP address, browser type, operating system, and pages visited.
  • Such information includes traffic data, location data and other communication data.

2. How We Use Your Information

We may use your personal information for the following purposes:

• Providing our products and services to you.
• Processing and fulfilling requests.
• Communicating with you, including responding to inquiries and providing customer support.
• Improving our products, services, and website.
• Personalising your experience with our services.
• Marketing and advertising our products and services.
• Protecting our rights and property, and ensuring the security of our systems.

3. Disclosure of Your Information

We may disclose your personal information to third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors and IT service providers.
• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction.
• With Your Consent: We may share your information with third parties with your consent.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Choices

You have the following choices regarding your personal information:

• Access and Update: You may access and update your account information by contacting us directly.
• Marketing Communications: You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in the communication or by contacting us.
• Cookies: You may set your browser to refuse cookies or alert you when cookies are being sent, but some parts of our website may not function properly without cookies.

6. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have collected personal information from a child under 13, please contact us, and we will take appropriate steps to delete the information.

7. Use of cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website and services we deliver to you. Where used, these cookies are downloaded to your computer and stored on your computer’s hard drive. Such information will not identify you personally. It is purely statistical data. This statistical data does not identify or share any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer. Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website (through instagram/facebook adverts for example).

8. Third party links

On occasion we may include links to third parties on this website. Where we provide a link, it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data. Your experience using this site will not be impacted if you choose block cookies from any third party providers.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting the revised version on our website. The updated policy will be effective as of the date of posting.

10. Access to information

In accordance with the Data Protection Act 1998 (amended 2018 including GDPR) you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at info@cerberus-protection.com.

By using our website, products, or services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Cerberus